International Buyer Shipping Policy

 At MASHK, we are delighted to extend our premium leather products to customers around the world. Please review our international buyer shipping policy for a smooth and transparent shopping experience.

 

Placing International Orders:

  1. Order Placement: International buyers can place orders with us via email at mashkinternational@gmail.com or on WhatsApp at +91 62809 69942.

 

Order Processing:

  1. Processing Time: Once an international order is received, it will be processed within 2-3 business days.
  2. Shipping Time: The specific shipping time will be communicated to you after determining the final destination of your order.

 

Shipping Charges:

  1. Calculation: Shipping charges for international orders will be calculated at once the order items are finalised by the customer.
  2. Variability: Please note that shipping charges may vary depending on the weight and volume of the items in your order.

 

Customs Duty Responsibility:

  1. Responsibility: If customs duty is imposed by your destination country, the person listed in the "Ship To" address will be responsible for covering these charges, typically payable directly to the courier company.

 

 

Return/Exchange Policy:

Feasibility:

Unfortunately, we are unable to offer return or exchange services for international orders due to logistical constraints.

     

     

    Important Notes:

    1. Communication: For international orders, we will keep you informed about shipping times and any additional charges related to shipping.
    2. Contact Information: Ensure that your contact information, especially your email address and phone number, is accurate to receive important communications regarding your international order.
    3. Our standard business days are Monday to Saturday, excluding 2nd and 4th Saturdays and public holidays.

     

    For any inquiries or assistance related to your international order, please feel free to contact us via email at mashkinternational@gmail.com. We appreciate your trust in MASHK, and we are committed to delivering our premium leather products to your doorstep worldwide.